Support

We're here to help. A real person reads every message.

We usually reply within 2 working days.

When you write, it helps to share:

Your iPhone model and iOS version
What you were doing when something went wrong
A screenshot, if you can

You can also send feedback right from the app: Settings, then Send feedback.

Quick answers

Reminders aren't showing up.
On your iPhone, open Settings, then Notifications, then Orbit, and make sure notifications are on. For appointment alarms, allow Orbit's alarms too.

Orbit didn't understand me.
Try saying one or two things at a time, or edit the card it made. You can always type instead.

My work calendar isn't showing.
In Orbit, go to Settings, Connections, Calendars on this phone. If your work calendar isn't listed, add your work account in your iPhone's Settings, then Calendar, then Accounts, and come back.

My Google Calendar isn't syncing.
In Orbit, go to Settings, Connections. Disconnect Google Calendar and connect it again.

I want to cancel my subscription.
On your iPhone: Settings, tap your name, then Subscriptions, then Orbit.

I forgot my backup password.
Because backups are locked with your own password, nobody can open or reset them, including us. Your data on your phone isn't affected. You can delete the old backup in Settings, Connections, Backup, and start a new one.